Skip to main content

Please enable JavaScript in order to access all features of this website.

Corporate Opportunities

Head, Workforce and Capacity Optimization

Bannockburn, Illinois
Job ID R0095991

By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’sPrivacy Noticeand Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.

Job Description

About BioLife Plasma Services

Every day at BioLife, we feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we’ll support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment.

This position is currently classified as “hybrid” in accordance with Takeda’s Hybrid and Remote Work policy based in our Bannockburn, IL location (HQ).

BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd.


  • Develop and execute strategies, processes, tools and technology that enable volume growth and cost improvement through optimized collection capacity and workforce management.
  • Lead workforce optimization program, including direct labor budgeting and forecasting, workforce planning, scheduling, reporting and analytics.
  • Ensure productivity and cost improvements through application of Industrial Engineering and process improvement tools and techniques.
  • Provide insightful labor analytics and models that inform business decisions and strategies at BioLife and across PDT.


  • Responsible for Workforce Optimization strategy, budgeting and forecasting of direct labor spend across 200+ plasma centers, hiring and staffing planning, scheduling and development of labor management tools and software solutions.
  • Develop, implement, and maintain software solutions and tools for workforce management, specifically supporting labor standards, forecasting, budgeting, scheduling and reporting.
  • Lead productivity and labor cost improvements through data analysis, modeling, simulation and application of Industrial Engineering principles and practices.  Support development of business cases for Transformation initiatives.
  • Identify and deploy best practices and improved processes that enable labor optimization, including development and application of engineered labor standards.
  • Identify key metrics for WFM and enhanced reporting.  Develop solutions (dashboards, data visualizations, reports) that enable real-time operations performance assessment, actionable insights and agile decision-making.
  • Own capacity and utilization modeling and planning, including development of methodology and tools for forecasting and optimization.
  • Partner with data scientists, IT and consultants to develop advanced analytical models and dashboards for operations management
  • Manage and develop workforce optimization team


Technical/Functional (Line) Expertise

  • Demonstrated knowledge and experience in labor measurement, cost improvement, forecasting and budgeting
  • Ability to interpret and analyze performance and financial metrics
  • Experience developing cost/benefit analyses and business cases
  • Perform or lead complex data analysis to create insights and solutions that improve or optimize processes. 


  • Translate ideas into business strategies
  • Effectively communicate strategies and influence decision-makers
  • Experience managing operations
  • Develop and manage staff

Decision-making and Autonomy

  • Recommend and propose strategies for workforce optimization
  • Forecast and budget direct labor spend across 200+ locations


  • Partner with Operations, Finance, Marketing, Business Excellence, IT, Transformation Management Office and other functions
  • Work with all levels in the business, up to senior leadership
  • Manage relationships with vendors and consultants


  • Develop strategies for enhancement of workforce management practices and tools
  • Research and recommend software solutions for workforce and capacity management
  • Continuously improve and evolve existing processes and tools


  • Support all aspects of plasma collection business, as well as understand impact on downstream operations



  • Bachelor’s degree in science or technical field, preferably Industrial Engineering
  • Experience leading workforce optimization
  • At least 10 years of experience in cost or efficiency improvement roles
  • Ability to interpret financial and performance data
  • Excellent analytical and problem solving skills.  Strong MS Excel skills.
  • Proven data analysis background with ability to transform analysis into insights, recommendations and proposals for senior management.
  • Proven skills in strategy development. Ability to translate ideas into business strategies.
  • Strong interpersonal and collaboration skills.  Ability to build cross-functional relationships to achieve results.
  • Excellent oral and written communication and presentation skills.  Able to communicate effectively to all levels of the organization, including senior leadership.
  • Typical work environment involves office, meeting room and plasma collection center settings


  • Experience leaging workforce management in a multi-unit business
  • Experience with simulation modeling and application of advanced statistics and operations research techniques
  • Experience working with Power BI or other data visualization software
  • Lean or Six Sigma certification
  • Experience in FDA regulated environment


  • Domestic travel required (up to 25%)

EEO Statement

Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.


Bannockburn, IL

Worker Type


Worker Sub-Type


Time Type

Full time

Applying Here

We want to make your application process as simple and streamlined as possible.

1. Your Initial Application

Once you’ve found a job that’s right for you, follow the instructions on screen and submit the information required.

2. Your First Review

One of our Hiring Managers will review your application and reach out to you if we think you’re a good fit.

3. Your First Interview

We’ll arrange a time for us to meet virtually or in person. Depending on the role and market, there may be more than one interview.

4. Job Offer

If you’re successful in the interview process, we’ll get in touch with you to make a job offer.

5. Pre-Employment

After electronically accepting your offer, you’ll receive communications electronically which will guide you through the pre-employment process.

6. Onboarding

Once you complete the pre-employment process, we’ll arrange a date for you to join the team, with an onboarding session taking place in your first few weeks at the company.

Jobs For You

Job Alerts

Let's Connect

Sign up for our job alerts, and we’ll send opportunities that match your skills right to your inbox. Just enter your information, including uploading your resume.

Interested InSelect a job category from the list of options. Select a location from the list of options. Finally, click “Add” to create your job alert.

Are you interested in learning more about our remote, travel based Manager Trainee Program?Select One

Are you interested in Spanish/English Bilingual Roles?Select One