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Corporate Opportunities

Operations Support Specialist

Bannockburn, Illinois
Job ID R0099910

By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’sPrivacy Noticeand Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.

Job Description

About the role:

Plasma-derived therapies are critical, life-saving medicines, which patients with rare and complex diseases around the world rely on every day. Global demand for these therapies, particularly immunoglobulins, has increased dramatically over the last 15 years, and continues to grow. Takeda is established as second largest provider of plasma-derived therapies (PDT) globally. Leveraging on 75+ year pioneering legacy, Takeda believes there is tremendous potential to do more to meet expectations of patients and health care providers with plasma-derived therapies for patients with immunologic, hematologic, autoimmune and other complex diseases.

As an Operations Support Specialist based in our Bannockburn, IL office, you will provide expertise on global Takeda and Data, Digital & Technology (DD&T). You will engage level three support for critical applications and have exposure on understanding end to end important applications including CD/CI deployments, integrations, infrastructure, containerizations, database, Openshift, network, and Security technologies. As part of the PDT DDT team, you will report to the Associate Director IT Operations PDT.

How you will contribute:

  • Analyze and review the code for major and minor enhancements

  • Provide architecture and design improved recommendations

  • Engage level 3 support for break fixes, bug fixes, review the complaints to enhance the code

  • Ensure incident, change, problem management, Jira process is completed

  • Flexible to have meetings with the product team to discuss and improve DevOps process and issues

  • Analyze end-to-end code and provide performance improvements

  • Onboard training and process for application updates to L1/L2/L3 support team

  • Support major incidents for application platform on MIM bridges

  • Research and suggest new DevOps process and automation

Minimum Requirements/Qualifications:

  • Minimum 5-7 Years expertise with VB.Net, C#, AWS, IIS, APIs, DevOps and SQL Experience as application product specialist

  • SalesForce and Power BI experience

  • Experience in Agile, Scrum methodologies

  • Experience providing end-to-end application platform support working in regulated industry

  • Experience facilitating and driving major incident bridges

  • Experience supporting application and infrastructure function in retail and life sciences-oriented environment

  • Experience working with and training IT third-party vendors

  • Bachelor's degree required

What Takeda can offer you:

  • Comprehensive Healthcare: Medical, Dental, and Vision

  • Financial Planning & Stability: 401(k) with company match and Annual Retirement Contribution Plan

  • Health & Wellness programs including onsite flu shots and health screenings

  • Generous time off for vacation and the option to purchase additional vacation days

  • Community Outreach Programs and company match of charitable contributions

  • Family Planning Support

  • Flexible Ways of Working

  • Tuition reimbursement

More about us:

At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.

Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to deliver Better Health and a Brighter Future to people around the world.

This position is currently classified as "hybrid" in accordance with Takeda's Hybrid and Remote Work policy.

In accordance with the CO Equal Pay Act, Colorado Applicants Are Not Permitted to Apply.

EEO Statement

Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.


Bannockburn, IL

Boston, MA

Worker Type


Worker Sub-Type


Time Type

Full time

Applying Here

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1. Your Initial Application

Once you’ve found a job that’s right for you, follow the instructions on screen and submit the information required.

2. Your First Review

One of our Hiring Managers will review your application and reach out to you if we think you’re a good fit.

3. Your First Interview

We’ll arrange a time for us to meet virtually or in person. Depending on the role and market, there may be more than one interview.

4. Job Offer

If you’re successful in the interview process, we’ll get in touch with you to make a job offer.

5. Pre-Employment

After electronically accepting your offer, you’ll receive communications electronically which will guide you through the pre-employment process.

6. Onboarding

Once you complete the pre-employment process, we’ll arrange a date for you to join the team, with an onboarding session taking place in your first few weeks at the company.

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