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Corporate Opportunities
Operations Support Specialist
Bannockburn, IllinoisBy clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’sPrivacy Noticeand Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.
Job Description
About the role:
Plasma-derived therapies are critical, life-saving medicines, which patients with rare and complex diseases around the world rely on every day. Global demand for these therapies, particularly immunoglobulins, has increased dramatically over the last 15 years, and continues to grow. Takeda is established as second largest provider of plasma-derived therapies (PDT) globally. Leveraging on 75+ year pioneering legacy, Takeda believes there is tremendous potential to do more to meet expectations of patients and health care providers with plasma-derived therapies for patients with immunologic, hematologic, autoimmune and other complex diseases.
As an Operations Support Specialist based in our Bannockburn, IL office, you will provide expertise on global Takeda and Data, Digital & Technology (DD&T). You will engage level three support for critical applications and have exposure on understanding end to end important applications including CD/CI deployments, integrations, infrastructure, containerizations, database, Openshift, network, and Security technologies. As part of the PDT DDT team, you will report to the Associate Director IT Operations PDT.
How you will contribute:
Analyze and review the code for major and minor enhancements
Provide architecture and design improved recommendations
Engage level 3 support for break fixes, bug fixes, review the complaints to enhance the code
Ensure incident, change, problem management, Jira process is completed
Flexible to have meetings with the product team to discuss and improve DevOps process and issues
Analyze end-to-end code and provide performance improvements
Onboard training and process for application updates to L1/L2/L3 support team
Support major incidents for application platform on MIM bridges
Research and suggest new DevOps process and automation
Minimum Requirements/Qualifications:
Minimum 5-7 Years expertise with VB.Net, C#, AWS, IIS, APIs, DevOps and SQL Experience as application product specialist
SalesForce and Power BI experience
Experience in Agile, Scrum methodologies
Experience providing end-to-end application platform support working in regulated industry
Experience facilitating and driving major incident bridges
Experience supporting application and infrastructure function in retail and life sciences-oriented environment
Experience working with and training IT third-party vendors
Bachelor's degree required
What Takeda can offer you:
Comprehensive Healthcare: Medical, Dental, and Vision
Financial Planning & Stability: 401(k) with company match and Annual Retirement Contribution Plan
Health & Wellness programs including onsite flu shots and health screenings
Generous time off for vacation and the option to purchase additional vacation days
Community Outreach Programs and company match of charitable contributions
Family Planning Support
Flexible Ways of Working
Tuition reimbursement
More about us:
At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.
Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to deliver Better Health and a Brighter Future to people around the world.
This position is currently classified as "hybrid" in accordance with Takeda's Hybrid and Remote Work policy.
In accordance with the CO Equal Pay Act, Colorado Applicants Are Not Permitted to Apply.
EEO Statement
Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.
Locations
Bannockburn, ILBoston, MAWorker Type
EmployeeWorker Sub-Type
RegularTime Type
Full timeApplying Here
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2. Your First Review
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3. Your First Interview
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4. Job Offer
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5. Pre-Employment
After electronically accepting your offer, you’ll receive communications electronically which will guide you through the pre-employment process.
6. Onboarding
Once you complete the pre-employment process, we’ll arrange a date for you to join the team, with an onboarding session taking place in your first few weeks at the company.
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