About BioLife Plasma Services
Every day at BioLife, we feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we’ll support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment.
This position is currently classified as “hybrid” in accordance with Takeda’s Hybrid and Remote Work policy.
BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd.
Reporting to the Head of BioLife Facilities & Program Management, this role contributes to BioLife’s mission with ensuring a positive and safe experience for donors and employees at our Plasma Centers through excellence in facility management. This role’s primary focus is:
Support Integrated Facilities Management (IFM) services for Plasma Centers within an assigned region to maintain business continuity
Communicate between Plasma Center operations personnel, Integrated Facilities Management (IFM) suppliers, and internal/external stakeholders to ensure that Plasma Center support exceeds service expectations.
Facilitate facilities management functions and services, including but not limited to: Freezers, HVAC, Plumbing, Electrical, Lighting, Signage, Fire/Life Safety Systems, Access Control/CCTV, Uniform Program, Janitorial, Pest Control, General Building Maintenance, Roofing, Parking Lots, Roadways, Walkways, Landscaping, both Bio-Hazardous and General Waste Removal, Recycling, Snow/Ice Removal, Disaster Planning (response/recovery), Temporary Generators, Mobile Freezer Units, etc.
Communicate any business interruptions to key stakeholders and coordinate emergency response 24/7
Partner with IFM and critical asset suppliers to ensure reliable facility operations and to maintain sites in an audit-ready condition.
Collaborate among multiple stakeholders to ensure program success, favorable satisfaction scores, business continuity, and operational excellence.
React to inclement weather and facility operations events and ensure immediate support is provided 24/7 from pre-planning to post incident review.
Review and process invoices and purchase orders, including reporting and oversight to ensure compliance to company guidelines as well as project budgets and schedules.
Support new Plasma Center turnover from the Project Engineering team to IFM suppliers.
Support the emergency work order response process to facilitate prompt response and resolution.
Support sustainability initiatives.
Coordination and resolution on facility related audit findings.
Assist with Playbook development.
Other Duties as Assigned
DIMENSIONS AND ASPECTS
Technical/Functional (Line) Expertise
Understanding of facility management functions, services, and processes.
Computer skills, including MS Office, Excel, Outlook, and PowerPoint, as well as typical corporate systems for Procurement, Expense Reporting, and Human Resources.
Decision-making and Autonomy
Support decisions to minimize business interruptions.
Ability to assess problems and propose solutions
Ability to partner and interact with suppliers
Interface with landlords and property managers for leased sites
Effectively respond and communicate with credibility during stressful situations or when handling complaints.
Collaborate with stakeholders and cross-functional teams
Interact with the BioLife US Operations, including Regional, District, and Plasma Center Managers.
Maintain corporate office and remote ways of working with internal and external stakeholders (interactions by phone, MS Teams, or via email).
Excellent communication skills, both oral and written.
Ability to support problem resolution and contribute to solutions.
Support projects and resolve issues without being on-site.
EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS:
Bachelor's degree and a minimum of five years of industry related experience or an equivalent combination of education and experience
Prior experience in facilities maintenance or operations is required
Proficient in using MS Word/Excel/PowerPoint/Teams, etc.
Excellent verbal and written communication skills
Strong interpersonal skills, ability to work independently and collaboratively within teams
Excellent internal and external customer service.
Persistent, resourceful, flexible, and well organized.
Travel up to 25%
Provide back-up support to colleagues as needed
Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.