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Lead Technician

Burleson, Texas

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As a Plasma Center Technician at BioLife, you’ll make a career out of making a difference. That means bringing exceptional customer service with a focus on our donors, paying attention to details when dealing with medical records, and being a dependable part of an exceptional team. All while doing a job — collecting plasma — that serves a higher purpose in developing life-saving medicines for those with rare diseases. Feel good about the work you do.

  • Full-Time
  • High school diploma or equivalent
  • May include evenings, weekends, and holidays.
  • Glassdoor Reviews and Company Rating

Success Profile

What makes a successful Plasma Center Technician at BioLife?
Check out the traits we’re looking for and see if you have the right mix.

  • Multi-tasker 10
  • Responsible 7
  • Personable 10
  • Reliable 10
  • Detail-Oriented 8
  • Flexible 10

Culture

  • We live by Integrity, Fairness, Honesty and Perseverance
  • Every day we feel good knowing that what we do helps improve the lives of patients with rare diseases

Career Path

  • Plasma Center Tech leads to Senior Plasma Center Tech
  • Sr. Plasma Center Tech leads to Advanced Plasma Center Tech
  • Advanced Plasma Center Tech leads to Lead Technician
  • Lead Technician leads to Center Supervisor/Training Supervisor
  • Center Supervisor/Training Supervisor leads to Assistant Manager
  • Assistant Manager leads to Center Manager
  • Center Manager ends this career path

Quote

In over 40 years, I’ve had three full-time jobs. This is the best job I’ve ever had.

Scott L.

Sr. Plasma Center Technician

Benefits

  • Work-Life Balance

    Regular hours and time for life outside of the office.

  • Health Care

    Comprehensive coverage including Medical, Dental, Vision and Flexible Spending Accounts.

  • Tuition Reimbursement

    Learn and grow with tuition reimbursement.

  • Paid Time Off

    Get the chance to relax and recharge with paid time off.

  • Maternity and Paternity Leave

    Bond with your newborn with Maternity and Paternity Leave.

  • Life and Disability Insurance

    Take care of your future with Life and Disability Insurance.

Responsibilities

Job ID R0062098

By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’sPrivacy Noticeand Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.

Job Description

About BioLife Plasma Services

Every day at BioLife, we feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we’ll support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment.

BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd.

OBJECTIVES/PURPOSE

Responsible for all job duties associated with the screening, processing, and sample collection for new and repeat donors, as well as center leadership and training. Fully trained in all Medical History, Phlebotomy, and Sample Processing job skills. Position will provide oversight of operational flow, assist in training new and existing employees, and provide leadership to staff.

All listed duties must comply with federal, state, local and company-specific regulations related to quality of product, employee and donor safety and to the proper performance of day-to-day activities.

ACCOUNTABILITIES

  • Committed to meet customer service expectations (5%)
    • Greet donors as they enter and exit the donor floor.
    • Answer phones within reasonable timeframe.
    • Maintain orderly filing system, purging records as needed.
  • Maintain qualifications and perform all duties (core and elective) for Medical History, Phlebotomy, and Sample Processing areas. Train new and existing staff on donor center procedures through demonstration, instruction, observation, and feedback. (60%)
  • Provide leadership and training assistance in support of center management and supervisory team, including oversight of operational flow. (25%)
  • Perform all non-core area tasks, and those limited to Lead Technician and above (including, not limited to): (10%)
  • Respond and analyze HB detect alarms associated with Aurora machines and/or RBC spills associated with the PCS2 machines.
  • Perform change of lot number for soft goods.
  • Perform quarterly and annual tube sealer maintenance

DIMENSIONS AND ASPECTS

Technical/Functional (Line) Expertise

  • Supports the center management team in identifying operational opportunities for continuous improvement, initiating changes to center processes as needed, through use of company approved procedures (including but not limited to 5S, Value Stream Mapping and Kaizen).
  • Maintain general cleanliness of work area and assist other work areas as needed to ensure a clean and professional environment.
  • Ability to read and follow Standard OperatingProcedures(SOPs) and to maintaincompleteand accurate records.
  • Good verbal communication and customer service skills.
  • Demonstrated technical competence
  • Requires demonstrated leadership and technical expertise, including full certification in Medical History, Phlebotomy, and Sample Processing.
  • Internal promotion requiring a minimum of one-year experience with BioLife, deviation from guideline may occur based on business needs.

Leadership

  • Integrity
  • Fairness
  • Honesty
  • Perseverance
  • Putting the patient at the center
  • Building trust with society
  • Reinforcing our reputation
  • Developing the business
  • Effective coaching and counseling skills.

Decision-making and Autonomy

  • Refers to Center Manager for guidance on complex, medium-impact or above decisions (internal)
  • Refers to management team for escalated donor/employee concerns (internal)

Interaction

  • Responsible for providing exceptional customer service to donors (external) and fellow employees (internal)
  • Attend staff meetings and other team meetings as required.
  • Ability to multi-task and work as a team player.
  • Attention to detail and ability to work independently
  • Effective coaching and counseling skills.

Innovation

  • Coordinates will all other center roles to effectively problem solve, ensure safety of staff and donors, and provide an exceptional customer experience.

Complexity

  • Production environment requiring the ability to walk and stand for the entire work shift.
  • Requires frequent leaning, bending, stooping, crouching, and reaching above the shoulders and below the knee.
  • Requires frequent lifting up to 32 pounds, and occasional lifting up to 50 pounds.
  • Must have fine motor coordination, depth perception, and ability to hear equipment sounds from a distance.
  • Due to potential exposure to blood borne pathogens (risk level 1), 90% of work tasks require pro-longed glove wear
  • Requires frequent lifting up to 32 pounds, and occasional lifting up to 50 pounds.
  • Must have fine motor coordination, depth perception, and ability to hear equipment sounds from a distance.
  • Due to potential exposure to blood borne pathogens (risk level 1), 90% of work tasks require pro-longed glove wear

EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS:

Essential: High School Diploma or equivalent required

Desired: Experience in a laboratory, hospital, or other regulated environment is a plus

ADDITIONAL INFORMATION

  • FLSA Classification (US) - Non-Exempt
  • Other duties and responsibilities as assigned.

EEO Statement

Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.

Locations

USA - TX - Burleson

Worker Type

Employee

Worker Sub-Type

Regular

Time Type

Full time
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Applying Here

We want to make your application process as simple and streamlined as possible.

1. Your Initial Application

Once you’ve found a job that’s right for you, follow the instructions on screen and submit the information required.

2. Your First Review

One of our Hiring Managers will review your application and reach out to you if we think you’re a good fit.

3. Your First Interview

We’ll arrange a time for us to meet virtually or in person. Depending on the role and market, there may be more than one interview.

4. Job Offer

If you’re successful in the interview process, we’ll get in touch with you to make a job offer.

5. Pre-Employment

After electronically accepting your offer, you’ll receive communications electronically which will guide you through the pre-employment process.

6. Onboarding

Once you complete the pre-employment process, we’ll arrange a date for you to join the team, with an onboarding session taking place in your first few weeks at the company.

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