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Bilingual Phlebotomist in Training

Daytona Beach, Florida

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Responsibilities

Job ID R0140089

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Job Description

About BioLife Plasma Services

Every day at BioLife, we feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we’ll support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment.

BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd.

This position will require 6-8 weeks of travel for training purposes. Training for this role will take place in our Orlando, FL plasma center. All travel expenses for training will be covered by the company and will include cost of flights, rental car, lodging, and meals. Travel home for the weekend may be permitted and can be discussed further in the interview process.

OBJECTIVES/PURPOSE

This position is responsible for performing job functions in Phlebotomy and may perform Medical History job skills as assigned and trained to complete.

All below listed responsibilities must be completed in compliance with federal, state, local and company-specific regulations related to quality of product, employee and donor safety, and to the proper performance of day-to-day

activities. Employees must also maintain complete and accurate records, in accordance with cGMP.

ACCOUNTABILITIES

  • Committed to meet customer service expectations (10%)
    • Greet donors as they enter and exit the donor floor.
    • Answer phones within reasonable timeframe.
    • Maintain orderly filing system, purging records as needed.
  • Perform all required duties in the area of Phlebotomy (including, but not limited to): (70%)
  • Perform venipuncture of donors and programming of plasmapheresis machine.
  • Monitor donors during donation process and manage donor reactions.
  • Perform all duties required for the setup, verification, operation, and trouble-shooting of plasmapheresis equipment per SOP, within scope of training.
  • Install, prime, and disconnect disposable sets on the plasmapheresis machines
  • Stock supplies break down empty cartons and assist with proper disposal.
  • May perform all required duties in the area of Medical History (including, but not limited to): (20%)
  • Take and record donor pulse, blood pressure, and temperature measures and monitor electronic donor questionnaire system.
  • Perform finger stick, test sample, and record other donor measures to include hematocrit, total protein and weight.
  • Enter donor information into the Donor Information System (DIS).
  • Coordinate donors to donor floor and compensate donors using the Debit Card system.

Job Description / Role Profile

DIMENSIONS AND ASPECTS

Technical/Functional (Line) Expertise

  • Supports the center management team in identifying operational opportunities for continuous improvement, initiating changes to center processes as needed, through use of company approved procedures (including but not limited to 5S, Value Stream Mapping and Kaizen).
  • Maintain general cleanliness of work area and assist other work areas as needed to ensure a clean and professional environment.
  • Ability to read and follow Standard OperatingProcedures(SOPs) and to maintaincompleteand accurate records.
  • Ability to multi-task and work as a team player.

Leadership

  • Integrity
  • Fairness
  • Honesty
  • Perseverance
  • Putting the patient at the center
  • Building trust with society
  • Reinforcing our reputation
  • Developing the business

Decision-making and Autonomy

  • Refers to Center Manager for guidance on complex, medium-impact or above decisions (internal)
  • Refers to management team for escalated donor/employee concerns (internal)

Interaction

  • Responsible for providing exceptional customer service to donors (external) and fellow employees (internal)
  • Attend staff meetings and other team meetings as required.
  • Good verbal communication and customer service skills.

Innovation

  • Coordinates will all other center roles to effectively problem solve, ensure safety of staff and donors, and provide an exceptional customer experience.

Complexity

  • Production environment requiring the ability to walk and stand for the entire work shift.
  • Requires frequent leaning, bending, stooping, crouching, and reaching above the shoulders and below the knee.
  • Requires frequent lifting up to 26 lbs. and occasional lifting of materials 32 lbs. – 50 lbs.
  • Must have fine motor coordination, depth perception, and ability to hear equipment sounds from a distance.
  • Due to potential exposure to blood borne pathogens (risk level 1), 90% of work tasks require pro-longed glove wear

EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS:

Essential: High School Diploma or equivalent required

Desired: Experience in a laboratory, hospital, or other regulated environment is a plus

ADDITIONAL INFORMATION

  • FLSA Classification (US) - Non-Exempt
  • Other duties and responsibilities as assigned.

BioLife Compensation and Benefits Summary

We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.

For Location:

USA - FL - Daytona Beach

U.S. Starting Hourly Wage:

The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location.

U.S. based employees may be eligible for short-term incentives.U.S.based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S.based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.

EEO Statement

Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.

Locations

USA - FL - Daytona Beach

Worker Type

Employee

Worker Sub-Type

Regular

Time Type

Full time

Job Exempt

No

As a Plasma Center Technician at BioLife, you’ll make a career out of making a difference. That means bringing exceptional customer service with a focus on our donors, paying attention to details when dealing with medical records, and being a dependable part of an exceptional team. All while doing a job — collecting plasma — that serves a higher purpose in developing life-saving medicines for those with rare diseases. Feel good about the work you do.

  • Full-Time
  • High school diploma or equivalent
  • May include evenings, weekends, and holidays.
  • Glassdoor Reviews and Company Rating

Success Profile

What makes a successful Plasma Center Technician at BioLife?
Check out the traits we’re looking for and see if you have the right mix.

  • Multi-tasker 10
  • Responsible 7
  • Personable 10
  • Reliable 10
  • Detail-Oriented 8
  • Flexible 10

Culture

  • We live by Integrity, Fairness, Honesty and Perseverance
  • Every day we feel good knowing that what we do helps improve the lives of patients with rare diseases

Career Path

  • Plasma Center Tech leads to Senior Plasma Center Tech
  • Sr. Plasma Center Tech leads to Advanced Plasma Center Tech
  • Advanced Plasma Center Tech leads to Lead Technician
  • Lead Technician leads to Center Supervisor/Training Supervisor
  • Center Supervisor/Training Supervisor leads to Assistant Manager
  • Assistant Manager leads to Center Manager
  • Center Manager ends this career path

Day in the Life of a Plasma Center Technician

Learn more about being a Plasma Center Technician at BioLife

A Day In The Life
MEET JAEDA

Quote

In over 40 years, I’ve had three full-time jobs. This is the best job I’ve ever had.

Scott L.

Sr. Plasma Center Technician

Read More about Scott > MEET THE BIOLIFE TEAM

Benefits that support you from day one

At BioLife, our benefits prioritize work-life balance, promote professional development, and start on your first day of employment.

  • Work-Life Balance

    Regular hours and time for life outside of the office.

  • Health Care

    Comprehensive coverage including Medical, Dental, Vision and Flexible Spending Accounts.

  • Upfront tuition coverage & reimbursement programs

    Learn and grow with access to 100% upfront tuition coverage through ElevateU or Tuition Reimbursement program.

  • Paid Time Off

    Get the chance to relax and recharge with paid time off.

  • Maternity, Paternity & Bonding Leave

    Take family leave to bond with your new child.

  • Life and Disability Insurance

    Take care of your future with Life and Disability Insurance.

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4. Your follow-up interview

If you’re selected to move forward in the process, we’ll schedule an in-person interview.

5. Job Offer

If your interview is successful, you’ll receive an offer on the spot from a hiring manager or recruiter.

6. pre-employment

If your interview is successful, you’ll receive an offer on the spot from a hiring manager or recruiter.

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